How to present Customer Service on a resume
When applying for a customer service position, you must be sure to include your experience and skills in your resume. A well-written resume can make a an enormous difference in getting the job you’ve always wanted. Here at Nowra Resume, we specialize in providing resume writing services to aid you in standing out from your competition. In this article, we’ll explain how to describe customer service in a resume.
- Use action verbs: When talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities: Be precise when describing your service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed a team of customers service reps and dealt with complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction rates , to prove the impact of your work. For instance, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Create a custom resume by tailoring your resume according to the job you’re applying for. Highlight the skills and experience which are most relevant for the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure it’s not erroneous. If you need assistance seek professional assistance through Nowra Resume.
With these suggestions by following these guidelines, you can build a customer service resume that effectively highlights your relevant work experience and skills. Make sure you tailor your resume to the job you’re applying for and make sure you proofread it prior to submitting it. Nowra Resume can also assist you in creating an effective resume that showcases your talents and experiences.
