How to Describe Customer Service on a Resume
When applying for a customer service job, it’s essential to list your relevant expertise and experiences on your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. We at Nowra Resume, we specialize in writing resumes to assist you in standing out your competitors. In this article, we will give you tips on how to write about customer service in a resume.
- Utilize action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in the work of customer service and have seen results.
- Be specific about your job duties and responsibilities. Be specific when you describe your customer service experience. Instead of declaring that you "worked in customer service," you should say "managed the team of customer service representatives and handled customer complaints."
- Offer metrics: Include relevant measures such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Tailor your resume: Tailor your resume to the specific customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Get professional assistance and proofread your resume You should proofread your resume prior to making it available to ensure it’s error-free. If you need help, consider seeking professional help at Nowra Resume.
Following these steps, you can create a resume for customer service that effectively highlights your relevant experience and capabilities. Remember to tailor your resume to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Nowra Resume can also assist you in writing a powerful resume that showcases your skills and expertise.
