How to write a customer Service Resume
A successful customer service resume or CV (Curriculum Vitae) will require you to highlight your relevant experience and skills. A well-written resume or CV and a strong cover letter, in addition to an impressive LinkedIn profilecan make a huge difference when it comes to getting an employment. At Nowra Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to make to stand apart from the others. In this article, we will review how to portray the customer service aspect on a resume or CV, highlight your customer service abilities on a CV or resume and give tips on what to write about the skills of customer service.
How to describe customer service on a resume or CV:
In describing your customer service experience, focus on specific job duties and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent metrics, like the percentage of satisfaction with your customers, to prove your effectiveness.
How to show the customer service skills in a resume or CV:
Alongside the description of your experience, be sure to highlight specific skills that relate to customer service, including communicating and problem-solving skills. Include any relevant certifications or training for example, a customer service course or certification with a particular customer care software.
What should I write about when it comes to customer Service skills?
When writing about customer service abilities, concentrate on the most essential and relevant abilities for the position you’re applying to. For example, if your job involves a lot of phone contact, make sure you highlight your skills and experience for customer service by phone.
What do I do to write the customer experience I had?
When you write about your customer service experience, make sure you use specific examples and measure your successes. For example, instead of telling the reader that you "Helped customers with their queries," say "Assisted an average of 50 customers a day with their questions, which resulted in a 95% percent satisfaction."
If you follow these guidelines, you can create a customer service resume an application letter, and LinkedIn profile which showcases your relevant experience and skills and make you a good candidate for customer service roles. Remember the need to check your resume, CV and cover letter before you submit it. You may also consider asking for help from a professional Nowra Resume if you need assistance.
