How do you describe Customer Service on a resume

Posted by Nowra Resume on 27 Mar 2025

When applying for a customer service job, it is essential to include your experience and skills in your resume. A professionally written resume can make an enormous difference in getting the job you’ve always wanted. We at Nowra Resume, we specialize in writing resumes to aid you in standing out from the competition. In this article, we’ll give you tips on how to talk about the customer service aspect of your resume.

  1. Utilize action verbs when you are describing your customer experience, use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and achieved the desired results.
  2. Be specific about your job duties and responsibilities. Be specific when you describe your customer service experience. Instead of saying "worked in customer service," you should say "managed the team of customer service reps and handled complaints from customers."
  3. Provide metrics: Include relevant metrics , such as customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Create a custom resume by tailoring your resume to fit the job you’re applying for. Include the relevant skills and experience that are most relevant to the position.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before making it available to ensure it is error-free. If you need help, consider seeking professional help through Nowra Resume.

Following these steps and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences and expertise. Keep in mind to adapt your resume to the specific job you’re applying for , and ensure that you have it proofread before you submit it. Nowra Resume can also assist with the creation of a strong resume that displays your capabilities and experience.

Tanja and the rest of the team are professionals and amazing. I had issues, but they went out of their way to help. To ensure my resume is quality and the best. Tanja is a supersta. Her work is second to none. I would recommend anyone that’s needing an updated resume to go to them. Best in Nowra.
KB B
I can’t recommend this company enough! I get so many compliments on my resume. Every job I have applied for I have been offered based on it. Trust me Tanja is a wizard!!! Amazing job again helping me with the selection criteria. Easy 5 stars!!
Rebecca White
I felt like I wasn't getting anywhere with my job hunting so I thought I would give the professionals a go. I was so pleased with the thoroughness from Nowra Resume. They make you do a little bit of work for them so they can get a really good feel of who you are about, they then take your talents and showcase them in a truly polished professional series of documents. Thanks for getting me out of the jobhunt blues!
Colin Strike
Tanja was great and always got back very quickly. Highly recommend
Brett Hain
Very happy with the level of service and the end product. Highly Recommended. Thanks again Tanja.
Yab
Thank you very much for your service. Your professional and friendly service was much appreciated. Thank you once again for your help and excellent service.
Anoop Jacob
Positive: Professionalism, Quality, Responsiveness, Value Thank you to a great Team who have been a terrific help and so efficient. Sonia
Sonia Phillips
I am very happy to have gone with Nowra resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
Tanja and Nowra Resumes gave me a spectacular resume and cover letter that I am excited to send off too my future employment opportunities. I would highly recommend there services.
Anthony Smartt
Just had my resume update by Nowra resume. Really great service, made me feel very welcome and offered great advice. Love my new CV thank you Nowra resume.
Samantha McNelly
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly experienced resume writers will ensure your resume sticks out from the crowd.

We’re a team of highly qualified and seasoned HR professionals, recruiters, and consultants that are committed to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can produce a high-quality, powerful resume that meets your specific needs.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in Nowra‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475