How do you describe Customer Service on a Resume

Posted by Nowra Resume on 2 Feb 2026

When applying for a customer service job, it’s important to showcase your relevant experiences and abilities on your resume. A well-written resume will make huge difference when you apply for the job that you desire. The team at Nowra Resume, we specialize in offering professional resume writing services to make you stand out from your competitors. In this article, we will give you tips on how to describe the customer service aspect of your resume.

  1. Use action verbs: When you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities: Be precise when describing your service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed a team of customer service representatives and took care of customer complaints."
  3. Incorporate relevant metrics like customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
  4. Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to you submit it to ensure there are no errors. If you require assistance seek professional assistance by contacting Nowra Resume.

By following these tips and guidelines, you can write a resume for customer service that effectively highlights your experience and capabilities. Make sure to customize your resume for the job that you’re applying for and ensure that you have it proofread before you submit it. Nowra Resume can also assist you in creating an effective resume that showcases your skills as well as your experience.

Tanya created a resume and cover letter for me. Her writing is powerful and wonderfully descriptive yet succinct where it needs to be; and perfectly summarised all of my ideas. Her communication was efficient and punctual, and I received my final products within two working days of payment. Thank you Tanya!
Isaac Groves
Just had my Resume updated. Very fast and Professional service. Thank you Tanja.
Dave B
I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Nowra resumes and a personal shout out to Tanja.
Blake Karafilis
Just had my resume update by Nowra resume. Really great service, made me feel very welcome and offered great advice. Love my new CV thank you Nowra resume.
Samantha McNelly
Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Thank you very much for your service. Your professional and friendly service was much appreciated. Thank you once again for your help and excellent service.
Anoop Jacob
Absolutely the BEST. Tanja was very professional and kind and took the time to really understand my career change and what it was that i wanted out of my new resume. Cant recommend enough
Jack Taylor
Was a very fast response, and what they have done was fantastic. Highly recommend for anyone who's looking for help. Thanks again
Matt Clews
Highly recommended. Very thankful to Tanja as she has done excellent job with my CV and Cover letter..I had been applying to many office related jobs but my resume never been selected to any job. Having IT background was working hard jobs..with Tanjs s excellent resume writing made my cv selecting to all jobs I have applied...I have got professional job within a month..very Thankful to Tanja..worth for the price..
Indhu sree
I would highly recommend the services of Nowra Resume to anyone who is looking for a professional service with friendly and reliable staff. Nothing was too difficult, great communication and the finished product was delivered in a timely manner to a very high standard.
Jason Rigby
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide professional resume writing services and our highly experienced resume writers will make sure your new resume sticks out among the rest.

We are a team of highly qualified and experienced HR professionals, recruiters, and consultants who are committed to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast variety of industries and professions means that we can create a high-quality, powerful resume that suits your personal requirements.

Our goal is to provide you with an impressive, striking resume that is correctly maximised for success in the competitive Nowra job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be happy with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475